Frequently
Asked Questions

suites.hawks.com is the official source of single-game luxury suites and premium seating at State Farm Arena, home of the Atlanta Hawks. The site is managed directly by the Atlanta Hawks and powered by SuitePro technology.

Yes. Every suite and premium option listed on suites.hawks.com is sold directly by the Atlanta Hawks.

Yes–all transactions are processed through secure, encrypted systems that meet PCI DSS compliance standards. Your payment and personal details are fully protected. More information is available in our Privacy Policy.

Atlanta Hawks suites deliver a first-class experience, featuring:

• Excellent views of the court and stage
• Plush seating and upscale finishes
• HDTVs and in-suite entertainment
• All inclusive food & beverage
• Access to exclusive club areas (varies by suite type)

Browse available games and suites on the Reserve Now page of suites.hawks.com. You can complete your purchase safely online in just a few steps. If you’d like to discuss alternate payment methods or have specific questions, please contact us at suites@hawks.com.

Once your order is processed, the Atlanta Hawks Premium Sales & Service Team will send you details on how to access your digital tickets. Tickets are usually distributed well in advance of your event, though timing may differ depending on the game.

All suite tickets and parking passes are digital. You can view and transfer them through your Atlanta Hawks Account Manager or the Hawks mobile app for seamless, contactless entry on game day.

We accept all major credit cards—Visa, Mastercard, American Express, and Discover. Wire or ACH transfers may also be arranged upon request.

Yes. Full payment is required at checkout.

Suite purchases are non-refundable, and all sales are final.

If a game is postponed or rescheduled, your suite reservation will automatically transfer to the new date.

If the event is canceled and not rescheduled, please reach out to suites@hawks.com or your dedicated Hawks representative for assistance with available options.

All Hawks suites come with inclusive food & beverage. For custom orders or enhancements contact your Atlanta Hawks representative to arrange options.

Many suites offer the ability to purchase a limited number of SRO tickets. Availability depends on suite type—check your suite listing or contact suites@hawks.com for details.

Children under the age of two (2) may attend without a ticket if seated on the lap of an adult. Guests aged two and older must have their own ticket for entry.

Bags must be 14” x 14” x 6” or smaller. All bags are subject to screening.

Yes. Your ticket gets access to your designated club or suite level.

Definitely. Suites provide an ideal setting for entertaining clients, celebrating milestones, or hosting team gatherings. For personalized options, email suites@hawks.com to learn more.

Several parking garages and lots are available near State Farm Arena. Purchasing parking in advance is recommended. You can find details and directions on our Parking Information page. Rideshare services are also encouraged for convenience.

Suite guests may enter through Gates 1-4.

Suites generally open 60 minutes prior to tip off, unless otherwise noted.

For in-event assistance, please reach out to the Atlanta Hawks Premium Sales & Service Team at suites@hawks.com or speak directly with your suite attendant.

If you experience any issues with checkout or have trouble viewing suite availability, email suites@hawks.com and our team will assist right away.

If your game is approaching and your digital tickets haven’t been delivered, please contact suites@hawks.com immediately so we can ensure timely access to your suite.